City Departments

Services Provided by the City Chamberlain's Office

• All Accounts Receivable.
• Issues and collects City, School and County Taxes.
• Issues and collects ambulance, water, garbage, and sewer bills.

Water Bill Information

The Hornell Water Department serves customers in the City of Hornell, Village of North Hornell, and portions of the Town of Hornellsville. The following rate structure was adopted by the Department of Public Works and is presently enforced.

Residential units are non-metered in the City of Hornell. Each unit is charged $160.32 twice a year. There is also a $7.50 surcharge and a $12.50 Chesapeake Bay Watershed surcharge added to each water bill. The first water bill comes out on April 1st (due by April 30th) and the second one is mailed for delivery on or about September 2nd (due by October 31st).

Metered commercial and industrial accounts in the City of Hornell are charged according to the following quarterly bill.

• First 10,000 gallons $82.92 (Base Rate)
• From 10,001 to 50,000 $4.01 per thousand
• Over 50,001 gallons $2.21 per thousand
• Chesapeake Bay Watershed $6.25
• Surcharge $3.75

Village of North Hornell customers are charged according to the following quarterly bill.

• First 22,500 gallons $121.61 (Base Rate)
• From 22,501 to 50,000 gallons $12.13 per thousand
• Over 50,000 gallons $6.42 per thousand
• Chesapeake Bay Watershed $6.25
• Surcharge $3.75

Town of Hornellsville customers are charged according to the following quarterly bill.

• First 10,000 gallons $121.61 (Base Rate)
• From 10,001 to 50,000 gallons $12.13 per thousand
• Over 50,000 gallons $6.42 per thousand
• Chesapeake Bay Watershed $6.25
• Surcharge $3.75

Pay your Water Bill online with your Visa, MasterCard, American Express or Discover here.

Tax Schedule

(City Residents)

January -County Tax

April -Water

May - City Tax

July - Solid Waste Charge 

September - Water

October - School Tax   

Tax Information

• City Taxes become a lien on April 1st, and are mailed on May 1st. All city taxes are due by May 31st without penalty in each fiscal year. View your current and past City taxes here. 
• School Taxes become a lien on July 1st, and are mailed on October 1st. All school taxes are due on October 31st without penalty in each fiscal year. View your current and past School taxes here. 
• County Taxes are mailed out January 1st and due on January 31st without penalty in each fiscal year. View your current and past County taxes here.